But the way they have designed the support is very poor. If you are not ready to pay more than $100 for silver support, then you are left to figure everything on your own. They have pretty good documentation but it sometimes does not point you to the right direction.
Well enough of Fluff.. I had a problem that I did not know how to connect to a particular port using the Elastic IP. I searched everywhere and finally figured out myself.
There is a section called "Security Group" and we have to enable the port for the group we have used during creating the instance. It took me a couple of lost days to figure this out!!
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